---
title: Partner Admin Permission Guide
description: Your go-to reference for managing access, visibility, and responsibilities across your Partner Admin team.
---

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# Partner Admin Permission Guide

## Your go-to reference for managing access, visibility, and responsibilities across your Partner Admin team.

The following permissions can be turned on or off by any Partner Admin who [manages other Partner Admin accounts](https://partnersupport.careerplug.com/creating-and-managing-partner-admin?hsLang=en#manage-access).

### General access permissions

**Note:** By default, new Partner Admins only have access to impersonate network accounts. You must assign additional permissions manually.

**Can create Partner Requests for new Accounts**

- Allows Partner Admins to request new accounts for the network.

**Can create Partner Requests for new Locations**

- Allows Partner Admins to request new locations for existing accounts.

**Can create Partner Requests :: Other**

- Allows Partner Admins to submit open-ended requests for changes or additions to your network outside of standard account or location requests.

### Restricted access permissions

**Important:** These permissions should only be assigned to Partner Admins who need advanced access. Several toggles expose sensitive or restricted data and content that's still in development.

**Can manage Partner Admins**

- Allows Partner Admins to manage other Partner Admins, including managing permissions and account access.

**Can access post-hire pages while impersonating**

- Allows Partner Admins to access post-hire documentation and personally identifiable information (PII) when impersonating network users.

**Can access PartnerHub Labs**

- Allows Partner Admins access to [Labs, CareerPlug’s early access initiative](https://partnersupport.careerplug.com/partnerhub-labs-the-careerplug-early-access-initiative?hsLang=en), in order to test and provide feedback on in-development and upcoming features.

**Can access Partner Portal**

- This permission is no longer necessary. The Partner Portal is being replaced by PartnerHub Insights.

### Exclusive permissions for Partner Advantage plan subscribers

In addition to the permissions above, **the following Partner Admin permissions are available exclusively on our Partner Advantage plan**. For more information, or if you're interested in exploring these options, please contact your Partnerships Manager.

**Can access Partner Integrations** 

- Allows Partner Admins to create and delete [apps connected via API](https://partnersupport.careerplug.com/setting-up-and-managing-apis?hsLang=en), [webhooks](https://partnersupport.careerplug.com/setting-up-and-managing-webhooks?hsLang=en), and [XML feeds](https://partnersupport.careerplug.com/setting-up-and-managing-xml-feeds?hsLang=en).

**Can access PartnerHub::Insights::Retain** 

- Allows Partner Admins access to PartnerHub Retain Insights, a dashboard of analytics to track employee retention within your network.

**Can access the Content Library**

- Allows Partner Admins to view and edit shared Partner content, such as Workflows, available to network accounts.

**Can edit individual locations for a partnership**

- Allows Partner Admins to edit the details for locations within your network.

**Can manage Appearance settings for a partnership** 

- Allows Partner Admins to edit the Theme settings (i.e., visual appearance) for your network (by navigating to **Toolkit \> Appearance** in PartnerHub).

### Best practices for Partner Admin permissions

- Start with the minimum required permissions and scale access as responsibilities grow.
- Review permissions regularly to ensure they align with each Partner Admin’s role.
- Limit access to sensitive permissions (like post-hire/PII access) to trusted team members with a clear business need.
- Coordinate with your Partnerships Manager when requesting permission changes, especially with permissions for in-development features.
- Use profile photos and consistent naming conventions to keep your Team page organized and clear.
- Notify your Partnerships Manager if you have trouble restricting access or need to update your Partner Admin roster.

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