Note: This article is intended for Partner Admin Managers. If you do not see the + New Partner Admin button on your Team page in PartnerHub, please contact your Partnerships Manager to request access.
How do I add a new Partner Admin account?
1. To add a new Partner Admin account, click the PartnerHub account menu in the top-right corner of the page and select Manage Team.
2. Click the + New Partner Admin button in the upper left corner.
3. Enter your new Partner Admin's First Name, Last Name, Job Title, Email, and Phone number (if known).
4. Click the Save button at the bottom of the page.
Once the new Partner Admin account is created, you will be redirected to their PartnerHub profile. When they gain access to PartnerHub, the new Partner Admin can update their personal information there.
Recommendation: Add profile photos to Partner Admin accounts to enhance recognition and turn your Team page into a visual directory.
How do I manage Partner Admin access?
Note: By default, new Partner Admins only have access to impersonate network accounts. You must assign additional permissions manually.
1. To add or remove Partner Admin permissions, click the PartnerHub account menu in the top-right corner of the page and select Manage Team.
2. Click the name of the user whose permissions you want to update. You’ll be redirected to their PartnerHub profile.
3. Click the Access tab in the left nav.
The Access page will show you a Partner Admin’s currently enabled Partner Admin Permissions and Account-Level Permissions.
Partner Admin Permissions allow you to customize access and responsibilities across your network. With the right combination of permissions, you can empower Partner Admins to manage network operations efficiently while maintaining control over sensitive or in-development features.
Need a breakdown of the permission toggles? Check out our Partner Admin Permission Guide.
Account-Level Permissions allow you to set guardrails for a Partner Admin's interaction with individual accounts. By default, all Partner Admins can impersonate individual accounts. This allows them to view an account and take action as the Admin Owner does.