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How owners can get the CareerPlug support they need

Yours owners can visit our new Help landing page to get the support they need!

Self-starter looking to dive in head first? Check out our extensive resources in the Help Center

The CareerPlug Help Center has hundreds of articles to help your owners learn to use CareerPlug. They range from troubleshooting and how-tos to best practices and job board guidelines. They can simply search for the desired topic or issue to see the resources we have available.

Anytime your owners use CareerPlug's Help Center, they also have access to Pluggie, our AI-powered chatbot that can provide quick answers to questions. Owners can click the chat icon in the bottom right corner of the Help Center at any time and ask Pluggie a question about using CareerPlug.

Have account questions or issues? Contact our Hiring Expert team for account troubleshooting

If an owner is having trouble with their account or wants to better understand a feature, our Hiring Expert team is available via phone and email!

CareerPlug’s Hiring Expert Team is available Monday through Friday, 7:30 a.m. - 5 p.m. Central Time, excluding holidays.

New to CareerPlug? Watch our New User Training video

If your owners are new to CareerPlug — whether they recently activated their account or gained access to an existing account — our New User Training is the perfect starting place! In less than 30 minutes, this video overview by our Hiring Expert team will guide owners through the basics of using their CareerPlug account, including how to post jobs, how to configure Autopilot, and best practices to drive hiring results.

Need advice to accomplish unique hiring needs? Schedule a Strategic Consultation to improve hiring results

If your owners have already posted their first job, we’ll use industry insights and best practices to develop an individualized strategy that fits their hiring needs. Whether hiring one person or one hundred, our Consultant team will help owners put their best foot forward.