Frequently asked questions (FAQ)
Here are some of the most commonly asked questions by owners, with answers that they can use to ensure they're taking full advantage of their CareerPlug account.
Q: Is there any way to analyze the success of CareerPlug within our network of owners?
A: The CareerPlug PartnerHub provides corporate staff with roll-up reporting and data across all CareerPlug accounts. Administrators can use this reporting to evaluate which CareerPlug accounts are generating the most applicants and, more importantly, which locations are communicating with applicants the fastest.
Do you have additional questions or need help understanding your network data? Please contact your Partnership Manager!
Q: How can I help account owners who are reaching out because they're not getting applicants?
A: CareerPlug has a dedicated team of Consultants to help you (and your owners) get the most out of their account! Any CareerPlug user can schedule a free, 30-minute consultation to learn how to attract more qualified applicants and develop an individualized strategy to meet their hiring needs.
Q: What is the difference between CareerPlug and Indeed?
A: CareerPlug is a People Operating System that allows users to easily post jobs to our partner job boards, such as Indeed. Regardless of which job board a candidate applies from, all applicant information flows through your CareerPlug account, providing you with a single system from which you can communicate with applicants, schedule interviews, and, ultimately, hire.
CareerPlug is one of Indeed's Platinum Partners, which means it integrates seamlessly with Indeed, and you get prioritized integration support by Indeed.
Q: Is there an additional fee for owners to add more users to their accounts?
A: No! Owners can set up additional users from the Team tab in their CareerPlug account.
We encourage users to never share login credentials for their CareerPlug account.
Q: How do owners use their careers page?
A: A careers page is a great resource for directing interested applicants to apply for open positions, especially when your owners are hiring within their organization and don't want to share their job postings widely. Owners can also use their careers page when speaking at a networking event, university job fair, or any other opportunity to promote their company's culture and current/future openings.
If owners want to promote their jobs on social media, we recommend sharing the link to their careers page instead of a job posting from a job board, because the job board posting can indirectly lead to candidates applying for competitors' jobs. Owners can even share the link to their careers page via Text-to-Apply or QR Code.