Frequently asked questions (FAQ)

Here are some of the most commonly asked questions. 

Q: What access do I have to my Network's performance data?

A: PartnerHub is a product built for parent-entity stakeholders. It provides Network Leadership and Operational staff with aggregate insights/reporting and data across Owner accounts within a network or sub-network (smaller subset of accounts, depending on user access level).   

Corporate staff can be most valuable when leveraging the data provided in PartnerHub, including field staff that do direct Owner coaching.  

PartnerHub intentionally keeps unit/location employee names and data out of aggregate reporting to honor joint-employer boundaries. 

Q: How can I help Owners who are reaching out because they need better results?

A: CareerPlug has a dedicated team of Consultants to help you (and your Owners) get the most out of CareerPlug! Any CareerPlug user can schedule a free, 30-minute consultation to learn how optimize usage of the account to attract, schedule and evaluate applicants for your industry and unique market.  Once Owners hires or are ready to work on retaining their current team, we're poised to advise on with employee onboarding and retention best practices, also!  

Q: What is the difference between CareerPlug and Indeed?

A: CareerPlug is a People Operating System that allows users to easily post jobs to our partner job boards. Indeed is one of many job boards CareerPlug syndicates job postings to gain maximum jobseeker visibility.  Regardless of which job board a applicant applies from, they all flow directly into CareerPlug, providing you with a single hub from which you can communicate with all applicants to schedule interviews, and ultimately, hire.

CareerPlug is one of Indeed's Platinum Partners, which means it integrates seamlessly with Indeed.  If job sponsorship on Indeed or ZipRecruiter is desired to increase applicant flow, that can be done directly from within CareerPlug accounts, so users can operate from one hub for all sponsored sourcing.  

Q: Is there an additional fee for Owners to add other users to their accounts?

A: No!  Owners can set up additional users from the Team tab in their CareerPlug account.  In fact, we encourage all Owners to add at least one additional team member they can involved in the hiring process so that it's not all on their shoulders.  We see faster time-to-contact and time-to-hire when more than one user is participating in a hiring process for each location.  

Q: How should Owners use their careers page?

A: A careers page is an invaluable applicant sourcing tool that should be promoted and used above job board visibility.  Careers pages produce higher quality applicants, more engaged applicants, and produce a substantial percentage of hires made when used strategically and wisely.  CareerPlug accounts for Owners include an individual careers page that displays jobs specific to their location(s).   

We advise location based careers pages to be linked on individual location microsites.  If your local customers are ideal job applicants, it becomes even more of a critical strategy in sourcing the right applicants. 

Owners can also use their hosted careers page when promoting their jobs locally (ex:  store-front QR codes, attending local events, university job fairs, etc).   It's an incredible asset to promote the company's culture and current/future openings.