As of February 2025, the Department of Homeland Security (DHS) has begun increasing the frequency of Form I-9 compliance audits, including unannounced on-site visits. All employers should be aware of patterns and trends within their industries and be prepared to provide their Form I-9s in the event of an audit.
If there are more than 25 Form I-9s digitally stored in CareerPlug that need to be downloaded, please submit a request to our Hiring Expert team. This request must include the business owner's credentials and approval.
However, if only a small number of individual digital forms need to be downloaded, you can easily do so.
CareerPlug does not offer legal advice. If you have specific questions or concerns, the National Immigation Law Center recommends seeking legal counsel.
If an Account Owner reaches out for guidance on downloading forms, you can also refer them to this resource: Bulk Downloading Form I-9s.
In this article:
How do I download Documents as an Impersonator?
You must have the [Can access post-hire pages while impersonating] permission in PartnerHub to access documents. Impersonators cannot view or download documents in Classic Onboarding.
Onboarding & Orientation Team Management
1. From your PartnerHub Dashboard, Locate the account you wish to access. Select Impersonate to the right of the account.
2. Navigate to the Team page in the ATS.
8. Store all of your downloaded documents in a secure location.
How do I download Documents as an Account Owner?
Account owners can download completed onboarding documents directly from their own account(s).
Switching between accounts
1. From any page in PartnerHub, click the Account button in the top-right corner of the screen and Go to ATS.
2. In the Choose Account pop-up, select a different account. If you don't see the account you are looking for listed, you can use the search bar to look it up.
You can see the account you are currently logged into listed between the search bar and the list of available accounts.
3. Click the Switch Account button.
You can also see the account you are currently logged into by hovering over the Switch Account button in your CareerPlug account.
Onboarding & Orientation Team Management
1. Navigate to the Team page in the ATS.
2. Find the employee whose form you want to download and click their name.
3. Click the Documents tab within the employee's profile.
4. Find and click the desired document link. This will open the form as a PDF in another browser tab.
5. Click the download icon in the top toolbar.
6. Enter a name for the file, using a consistent naming convention for each form you download (e.g., "Federal I9 - John J. Smith - 2024").
7. Store all of your downloaded documents in a secure location.
How to download digital Form I-9s from Classic Onboarding
Classic Onboarding is our original onboarding system, available on certain legacy plan types.
1. Navigate to Classic Onboarding: click the plug icon in the top left corner of the page and select Classic Onboarding from the drop-down menu.
2. Navigate to the Employees tab.
3. Find the employee whose form you want to download and click their name.
4. Click the Documents tab within the employee's onboarding profile.
5. Find and click the Federal I9 link in the Onboarding section. This will open the form as a PDF in another browser tab.
6. Click the download icon in the top toolbar.